Loading... Please wait...Answers to Frequent Questions:
Is this a painted canvas?
No, it is a digital thermal print. We use pigment based ink, printed at super high resolution revealing great detail and texture. It looks like a painted canvas, but it is not.
What are the sizes?
Small 34" x 25" $199
Medium 46" x 34" $289
Jumbo 58" x 43" $389
What are the shipping costs?
We offer FREE SHIPPING on all orders within the continental U.S. (excluding Alaska and Hawaii)
Can I supply an image to you and have it printed as a large modern canvas?
Yes , just click here to go to our photo2canvas product. You can submit a digital photo and have it printed into a large modern canvas. You can choose from the same 3 sizes; Jumbo , Medium and Small.
How long does it take to get?
We ship out all M-DC's within 3 business days via FedEx Ground. This means it may take as many as 8 business days for your canvas to arrive to you. If you need to expedite an order please contact us, for an extra fee we can arrange expedited shipping of your order.
How thick are the stretcher bars?
Our bars are 1 and 3/8ths of an inch thick. We finish the back and attach D-rings and a coated hanging wire. The depth of your canvas will be about 1 and a half inches.
What if I want to hang the canvas in a direction other than what is shown?
No problem! Just enter the way you would like us to attach the hanging wire (either horizontal or vertical) in the customer comments box when you place an order and we will make it so.
How do you create the images?
Each one is an original studio piece created by our design team and headed by our creative director. All images are a mixture of digital and hand process.
Why do the images have expiration dates?
Images with expiration dates are only available up until the date shown. We thought this is an interesting way to limit the canvases we make. A few of our images are what we call "core" images, these do not expire, and are available on an ongoing basis. Either way, our canvases are a unique product exclusive to our website and catalog, you can't get them anywhere else. Each one is hand dated and authenticated on the back.
Is it waterproof?
Yes ! While we do not recommend you hanging them outdoors or in place with direct water contact. They are highly water resistant.
How do I know exactly what the colors are like?
Unfortunately, different monitors will produce different color tones, we feel that overall colors are 90% accurate. If you are looking on a newer model Apple computer, we feel the colors are very accurate.
What if I'm not happy with my M-DC?
You can always return your purchase if you contact us within 30 days of your receiving it. We will do our best to accommodate you. We charge a flat $40 per item for any exchange or return, plus we arrange fedex to bring it back right from your door. If you want to return or exchange, you must call us and request an RMA# FIRST, before you send something back. All goods must be sent back in ORIGINAL Packaging via FEDEX ground.
Note, orders placed from Canada , Hawaii and Alaska are a FINAL SALE , no exchanges or returns are possible from these locations.
How long have you been in business ?
Our parent company has been in business since 1999, and md-canvas.com has been around since 2004. We have a strong reputation in the industry for our high quality and high service standards. We will do whatever it takes to get it right and make you happy with your purchase. We stand behind our products with an unconditional guarantee.
Do you ship to Canada?
YES! We will add appropriate duty and GST to your order upon checkout, allow a couple more days for customs and international shipping.